![]() He told us no recent work had been carried out on the vehicle and the other garage had done some basic tests on the battery and fuel system where it sat but could not find an issue. Once we arrived we spoke to the customer to gather some information about the problem. This is not my favourite type of job as with limited tooling there is only so much you can do but we agreed to go and take and look and see what we could find.Īlong with my colleague Jamie we went to the customer’s house that afternoon, taking a scan tool and the tool kit in our work van. He asked our call-out charge and asked for us to come and take a look before he organised recovery. He informed us his local garage had come out for a look and had been unsuccessful in finding the cause and recommended getting the vehicle recovered to us. The engine would turn over but it would not fire into life. ![]() The customer’s first contact with us was via telephone and he explained he had parked the vehicle up outside his house and then having come to it the next day it would not start. ![]() As we specialise in LR we have built up a good reputation in the area for being able to fix them, having also invested in dealer tooling and information. The vehicle in question was a 2012 Land Rover Discovery 4. I recently had a job where I was able to demonstrate to my colleague how knowing some numbers and how systems work and interlink can help identify what is wrong. I have worked with many a technician who has been lost after finding a ‘no fault found’ message. However, many other tests can be done to find the root cause of the issue. They have no clues or starting point to work from. Have you ever had a car in with a running fault or an issue, and you plugged the diagnostic tool into the OBD socket then read for trouble codes, only to be met with the message ‘no faults stored’?įor many reasons, this confuses technicians and stops them being able to progress with the job.
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